sbj88 Privacy Policy

1Our Privacy Commitments

At sbj88, we take data privacy seriously. The six principles below define how we approach the collection and handling of your personal information across all sbj88 services.

3How We Use Your Information

sbj88 uses the personal information we collect strictly for the purposes set out below. We do not use your data for any purpose that is incompatible with the reason for which it was originally collected without obtaining your prior consent.

• To create and manage your sbj88 account, including verifying your identity and age (21+) at registration and during ongoing account review.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to apply anti-money laundering controls as required by applicable regulations.
• To deliver and improve the sbj88 platform, personalise your experience, recommend relevant games, and ensure fair play across all game types including cricket betting, slots, live casino, and crash games.
• To communicate with you regarding your account, including transaction confirmations, security alerts, password reset requests, and responses to support queries submitted to [email protected].
• To apply responsible gaming controls — including session time monitoring, deposit limit enforcement, and self-exclusion — in accordance with sbj88's responsible gaming policy.
• To detect, investigate, and prevent fraudulent transactions, account abuse, bonus abuse, collusion, or any other activity that violates the sbj88 Terms and Conditions.
• To send you promotional communications about sbj88 bonuses, new game launches, and seasonal offers — but only where you have opted in to receive marketing messages. You may opt out at any time by contacting [email protected].

sbj88 does not use your personal data to make fully automated decisions that produce legal or similarly significant effects on you without human review. Where automated tools are used to flag account activity for review (for example, fraud detection systems), a member of the sbj88 compliance team will review the flagged activity before any account action is taken.

5Sharing Your Information

sbj88 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only with trusted third parties where necessary, and only to the limited extent required to deliver our Services, comply with legal obligations, or protect the integrity of the platform.

• Payment service providers: We share necessary financial data (such as wallet number and transaction amount) with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to process deposits and withdrawals on your behalf. These providers are bound by their own privacy obligations and may not use your data for any other purpose.
• Game technology providers: We share account session data and betting activity with our game platform partners (such as Pragmatic Play, Evolution Gaming, and Spribe) to the extent necessary to run the games you play and maintain fair-play integrity.
• Regulatory and law enforcement authorities: We may disclose your personal data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, a valid court order, or where sbj88 believes in good faith that disclosure is necessary to prevent fraud or protect the safety of persons.
• Fraud prevention and security partners: We share relevant technical data (such as IP address and device fingerprint) with specialist fraud detection and cybersecurity partners to identify and block fraudulent account activity, bonus abuse, and unauthorised access attempts.

7Data Retention

sbj88 retains your personal data for as long as your account remains active and for a defined period after account closure. The retention periods we apply are as follows: account registration and identity data is retained for a minimum of 5 years following account closure to satisfy anti-money laundering and KYC record-keeping obligations; transaction records are retained for a minimum of 5 years from the date of each transaction; support correspondence is retained for 2 years from the date of the last interaction.

Where retention beyond these minimum periods is not required by law or legitimate business necessity, sbj88 will securely delete or anonymise your personal data. Anonymised or aggregated data that can no longer identify you individually may be retained indefinitely for statistical and platform improvement purposes.

9Your Rights

As an sbj88 account holder, you have a number of rights in relation to the personal data we hold about you. These rights are set out below. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verifiable requests within a reasonable timeframe, and in any event within 30 days.

• Right of access: You have the right to request a copy of the personal data sbj88 holds about you, along with information about how that data is being used and with whom it has been shared.
• Right to rectification: You have the right to request that sbj88 correct any inaccurate personal data we hold about you, or complete any data that is incomplete.
• Right to erasure: You have the right to request deletion of your personal data where there is no longer a legal or legitimate basis for sbj88 to continue processing it. This right is subject to legal retention obligations — for example, sbj88 cannot delete transaction records that we are legally required to keep for anti-money laundering purposes.
• Right to restriction of processing: You have the right to request that sbj88 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested, or where you have objected to processing based on legitimate interests.
• Right to data portability: Where processing is based on your consent or on a contract with you, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where sbj88 processes your data on the basis of your consent — for example, to send you marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal. Contact [email protected] to withdraw consent.

sbj88 will not charge a fee for handling a data rights request unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. We may need to verify your identity before processing a request to ensure we are releasing or modifying data belonging to the correct account holder.

11Changes to This Privacy Policy

sbj88 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or the Services we offer. When we make material changes — for example, changes that affect the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — we will notify you by email to your registered account address or by posting a prominent notice on the sbj88 website at least 7 days before the change takes effect.

Minor updates — such as typographical corrections, updated contact details, or clarifications that do not alter the substance of the policy — may be made without advance notice. The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how sbj88 protects your information.